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Product Support Policy Overview


Ecovacs strive to provide continuous security updates for our IoT products. Security updates will be maintained for at least 3 years from the launch day of certain device models. The ECOVACS HOME app will offer update services until at least December 31, 2034. The support period will not be shortened after publication. If the defined support period is extended, We will update the product list below as soon as possible to help you check whether your device can still receive security updates.


Product NameType DesignationProduct Launch DayEnd Date of Security Updates
W2S PROWD008V022026-08-172029-08-17
W2S PRO OMNIWE005V012026-08-172029-08-17
X12S OmniCyclone2026-08-112029-08-11
DEEBOT X12 Prime OmniCyclone2026-08-062029-08-06
GOAT O600 RTK Care KitMR25092026-06-222029-06-22
DEEBOT N50 OMNIDLX712026-06-022029-06-02
DEEBOT N50 OMNIDLX712026-06-022029-06-02
DEEBOT NEO 4.0 PLUSYDLX11-32026-04-202029-04-20
DEEBOT NEO 4.0YDLX11-32026-04-202029-04-20
WINBOT Lite2026-04-152029-04-15
DEEBOT T30S PRO PLUSDLX712026-04-102029-04-10
DEEBOT T30S PRO PLUSDLX712026-04-102029-04-10
DEEBOT T30e OMNIDLX712026-04-032029-04-03
DEEBOT T30e OMNIDLX712026-04-032029-04-03
DEEBOT T30C Prime OMNIDLX712026-04-032029-04-03
DEEBOT T30C Prime OMNIDLX712026-04-032029-04-03
DEEBOT T80 OMNI2026-03-112029-03-11
ULTRAMARINE P12026-03-092029-03-09
DEEBOT T90 OMNI2026-03-022029-03-02
DEEBOT mini 2YDLX11-12026-02-272029-02-27
DEEBOT T80S OMNI2026-01-292029-01-29
WINBOT mini 2WG853-152026-01-232029-01-23
WINBOT W3 OMNIWG858-072026-01-162029-01-16
DEEBOT NEO 3.0 OMNIDJX112026-01-042029-01-04
DEEBOT X11 PRO OMNI With Auto Refill And DrainDEX992025-08-282028-08-28
DEEBOT X11 PRO OMNIDEX99-12025-08-282028-08-28
DEEBOT X11 OmniCycloneDEX99-12025-08-282028-08-28
DEEBOT N30YDLX11-32025-07-312028-07-31
DEEBOT N30YDLX11-32025-07-152028-07-15
DEEBOT T80 OMNIDEX682025-06-042028-06-04
DEEBOT N50 OMNIDLX712025-05-252028-05-25
DEEBOT N50 OMNIDLX712025-05-252028-05-25
DEEBOT T30CDLX712025-03-182028-03-18
DEEBOT T50 PRO OMNIDDX672024-10-252027-10-25
WINBOT NEO MINIWG841-012024-10-202027-10-20
DEEBOT T50 OMNIDDX572024-10-202027-10-20
DEEBOT X8 OMNIDEX562024-10-172027-10-17
DEEBOT T50 MAX PRO OMNIDEX542024-10-172027-10-17
T50 MAX PRO OMNIDEX542024-10-172027-10-17
DEEBOT X8 PRO OMNIDEX562024-10-172027-10-17
W1 PROWG819-142024-09-132027-09-13
W2 PRO OMNIWG851-112024-09-132027-09-13
DEEBOT N20 FamilyYDLX11-32024-09-062027-09-06
DEEBOT N30 PRO OMNIYDLX11-12024-09-062027-09-06
DEEBOT N30 PRO OMNIYDLX11-12024-09-062027-09-06
DEEBOT N20 FamilyYDLX11-32024-09-062027-09-06
DEEBOT X5 PRO OMNIDDX392024-08-062027-08-06
DEEBOT X5 PRO OMNIDDX392024-08-062027-08-06
DEEBOT N20 PLUSDKX56 CH24032024-07-302027-07-30
DEEBOT T30S COMBODDX142024-07-032027-07-03
DEEBOT X5 PRO OMNIDDX392024-06-152027-06-15
DEEBOT X5 PRO OMNIDDX392024-06-152027-06-15
DEEBOT N20DKX56-21EH2024-06-052027-06-05
W1SWG819-142024-06-012027-06-01
DEEBOT T30S PRODSX39-12EC2024-05-202027-05-20
DEEBOT X5 OMNIDDX192024-05-202027-05-20
DEEBOT N20 PRO PLUSDKX562024-05-202027-05-20
DEEBOT T30S COMBODDX142024-05-102027-05-10
DEEBOT T30S COMBODDX142024-05-102027-05-10
WINBOT NEOWG819-142024-04-202027-04-20
DEEBOT T30S COMBODDX142024-04-192027-04-19
DEEBOT T30SDDX142024-04-192027-04-19
DEEBOT N20 PLUSDKX562024-04-172027-04-17
DEEBOT N20 PRODKX562024-04-172027-04-17
DEEBOT NEO 2.0DLX342024-03-012027-03-01
DEEBOT NEO 2.0 PLUSDLX322024-03-012027-03-01
DEEBOT T30 PRO OMNIDDX142024-02-292027-02-28
DEEBOT X2 COMBODEX862024-02-022027-02-02
DEEBOT T30 OMNIDDX112024-02-012027-02-01
DEEBOT T20e OMNIDLX232023-12-152026-12-15
GOAT G1MPB11-11,MPB112023-10-012026-10-01
DEEBOT T20e OMNIDLX232023-09-052026-09-05

*Disclaimer


1. The delivery time of security patches may vary depending on regions and models.

2. Security update policies and supported devices are subject to change and will be reviewed regularly.